EasyScribe

EasyScribe Payment Policy

Thank you for choosing EasyScribe. This Payment Policy outlines the terms and conditions regarding subscriptions, billing, cancellations, and our refund policy. By purchasing a subscription or any paid services on EasyScribe, you agree to the following terms.

Last Updated: March 24, 2026Company: EasyScribe

1. Subscriptions and Billing Cycles

EasyScribe offers flexible Monthly and Annual subscription plans.

  • Auto-Renewal: To ensure uninterrupted service, all subscription plans are set to automatically renew at the end of your current billing cycle.
  • Billing: You will be charged on a recurring basis (monthly or annually) to the payment method provided at the time of purchase. Annual plans are billed upfront for the entire year.

2. Accepted Payment Methods

We use Stripe, a secure and industry-leading payment processor, to handle all transactions.

  • We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
  • All payment information is highly encrypted. EasyScribe does not store your full credit card details on our servers at any time.

3. Strictly No Refunds

All purchases made on EasyScribe are final and non-refundable. Because transcription, AI translation, and AI summary services require instant and unrecoverable cloud computing resources, we cannot issue refunds once a service or quota has been generated or added to your account.

  • Try Before You Buy: We provide a forever-free Basic Plan (including free transcription minutes) for all new users. We strongly encourage you to use these free minutes to thoroughly test our transcription accuracy, speed, and features before committing to a paid plan.

4. Cancellations

You have full control over your subscription and can cancel at any time.

  • How to Cancel: You can cancel your subscription directly from your dashboard by navigating to "Account Settings" > "Billing" > "Cancel Subscription".
  • After Cancellation: Canceling prevents future auto-renewals. You will not receive a refund for the current billing cycle, but you will retain full access to all premium features and your remaining quota until the end of your current paid period.

5. Quota Usage and Rollover

  • Minute Deduction: Your transcription quota is deducted based on the actual length of the audio/video files you process, rounded up to the exact minute. Additional features (like AI Translation or AI Summary) will consume additional minutes as specified during the process.
  • No Rollover: Unused minutes do not roll over to the next billing cycle. Your quota will reset at the beginning of each new monthly or annual term.

6. Invoices and Receipts

An automated invoice/receipt will be sent to your registered email address immediately after every successful payment. You can also view and download all past invoices anytime from the "Billing History" section in your account dashboard for tax or company reimbursement purposes.

7. Contact Us

If you experience any billing issues, unauthorized charges, or have questions regarding your payment, please contact our support team immediately at:

Email: support@EasyScribe.ai